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J.D. Power and Associates Reports: Auto Insurance Claims Satisfaction Declines Following Increases in Two Consecutive Quarters

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April 19, 2012

WESTLAKE VILLAGE, Calif., April 18, 2012 /PRNewswire/ -- Customer satisfaction with the auto claims experience declined for the first time in three calendar quarters, according to the J.D. Power and Associates 2012 U.S. Auto Claims Satisfaction Study(SM)—Wave 2 released today.


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